Privacy Policy Rezeki66 – Data Protection & Personal Information

Rezeki66 understands that personal information is a trust placed in us by every member. This Privacy Policy transparently explains how we handle your personal data from the moment you register until you stop using our platform.

This document covers all services provided through the rezeki66.fun website, the rezeki66 mobile app, and any official communication channels we operate. When we refer to "personal data", we mean any information that can be used to identify you directly or indirectly as an individual.

By using the rezeki66 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please contact our support team before continuing to use the platform.

We only collect information that is genuinely necessary to provide a safe, efficient, and responsible service. Below are the data categories we collect and the purpose of each:

We do not collect sensitive data such as medical information, political views, or religious beliefs. All data collected is directly relevant to the delivery of rezeki66 platform services.

Every piece of data we collect is used for a clear and legitimate purpose. We do not use your data for purposes unrelated to the services you use.

• Account Management: Creates and maintains your account, processes registration, and ensures secure login through two-factor authentication.
• Transaction Processing: Processes deposits via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost, and manages withdrawals to your registered bank account.
• Identity Verification (KYC): We comply with Anti-Money Laundering (AML) legal requirements and verify that all members are legitimate individuals aged 18 and above.
• Fraud Detection: We monitor transaction patterns and unusual login activity to protect your account from unauthorized access.
• Service Improvement: Analyzes usage patterns in aggregate (not individually) to improve the interface, platform speed, and overall user experience.
• Service Communications: Sends important account notifications, terms updates, security alerts, and promotional information you have opted in to receive.
• Responsible Gaming: Uses game history data to identify patterns that may indicate addiction risk and offers appropriate self-control tools.
• Legal Compliance: Maintains records required to fulfill reporting obligations to relevant authorities in accordance with applicable laws.

Rezeki66 does not sell, rent, or trade your personal data to any third party for commercial purposes. This is a core principle that cannot be compromised.

However, there are limited situations where we need to share certain information with other parties, and each of these situations is governed by strict confidentiality agreements:

• Payment Processors: Information required to process transactions is shared with licensed payment processors such as DuitNow and FPX. They receive only the data necessary to complete each transaction.
• Technical Service Providers: Cloud and security infrastructure providers supporting our platform operations are bound by strict data processing agreements and are not permitted to use your data for their own purposes.
• Regulatory Body: Your information will only be disclosed to authorities when required by a valid court order, regulatory directive, or in the context of a financial crime investigation.
• Aggregate Sharing: Anonymized statistical data that cannot identify individuals may be used for industry research purposes. Such information contains no personal data.

Rezeki66 continuously invests in advanced security infrastructure to ensure your data is always protected at the highest level. Our approach to security is multi-layered, combining technology, processes, and staff training.

• 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using the industry-standard TLS 1.3 protocol. This means that even if someone intercepts your network traffic, the data cannot be read.
• Data-at-Rest Encryption: Sensitive data such as banking information and identification numbers are stored in encrypted form in our database. Even internal staff cannot access the original data without the highest-level authorization.
• Two-Factor Authentication (2FA): We encourage all members to enable 2FA on their accounts. This feature is available and easy to set up through the security section in your account settings.
• 24/7 Monitoring: Our threat detection system operates around the clock, identifying and responding to any suspicious activity in real time.
• Regular Security Audits: Independent security assessments are conducted periodically by qualified third-party audit firms to ensure our systems consistently meet the latest security standards.
• Internal Access Controls: Staff access to member data is restricted on a need-to-know basis. All access is automatically logged and monitored.

The rezeki66 platform uses cookies and similar tracking technologies to deliver a better, faster, and more secure experience. Here are the types of cookies we use:

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect core platform functionality. We do not use cookies to track your activity on other websites outside the rezeki66 platform.

Under Malaysia's Personal Data Protection Act 2010, you have clearly defined rights regarding your personal data. rezeki66 fully respects and facilitates the exercise of these rights.

Rezeki66 does not retain your personal data longer than necessary. Retention periods are determined based on data type, the purpose of collection, and relevant legal requirements.

• Active Account Data: While your account is active, profile data and account information will be retained to ensure continuity of service.
• Transaction Records: All deposit and withdrawal records are retained for a minimum of 7 years in accordance with Malaysia's financial and tax regulatory requirements.
• Security Logs: Login records and security activity are retained for 12 months for security incident investigation purposes.
• Communication Records: Customer support logs and related communications are retained for 3 years for reference and dispute resolution purposes.
• Data After Account Closure: When an account is closed, data no longer required for legal purposes will be deleted within 90 days. Data that must be retained for legal compliance will be kept until the designated retention period expires.

The technology landscape and data protection laws are constantly evolving. rezeki66 will update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements.

• Notice of Material Changes: If there are significant changes to how we use your personal data, we will notify you via your registered email or a prominent in-platform notification at least 14 days before the changes take effect.
• Minor Changes: Language corrections, contact information updates, or clarifications that do not affect your fundamental rights may be made without prior notice.
• Last Updated: The "Updated" date shown at the top of this page will always reflect the latest version of this policy.
• Continued Use: Continued use of the rezeki66 platform after the effective date of any changes is considered acceptance of the updated terms.

We encourage you to review this Privacy Policy page periodically so you are always informed of how we handle your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our data protection team is ready to assist you.

• Live Chat: The fastest way to get help. Our support team operates 24 hours a day, 7 days a week including public holidays. Average response time is under 2 minutes.
• Official Email: For privacy inquiries that require written documentation, you may reach us at [email protected]. We aim to respond to all emails within 1–2 business days.
• FAQ Section: You may find answers to common questions about privacy and your account on the FAQ us.